Shipping policy
Shipping policy
Preparation
Each case is made using the design you confirm. Orders placed before 14:00 (mainland Spain time) are dispatched on the same working day. Orders placed after 14:00, at weekends or on public holidays are dispatched on the next working day.
Destinations
We deliver to mainland Spain, the Balearic Islands, mainland Portugal, the other European Union countries and the United Kingdom.
We do not currently deliver to the Canary Islands, Ceuta, Melilla or the Portuguese islands (the Azores and Madeira).
Delivery times (working days from dispatch)
- Mainland Spain and mainland Portugal: 1 to 2 days.
- Balearic Islands: 2 to 5 days.
- Other destinations: 2 to 5 days.
Some models and case types are made at our European production centre. In these cases, delivery takes 2 to 5 working days for Spain and Portugal too. The delivery time for your order is shown before payment.
Delivery charges
- 1 case: €3.99.
- 2 or more cases: free delivery.
Prices include VAT. The delivery charge is always shown before you confirm payment.
Orders containing several cases
Whenever possible, we send all the cases in your order in one parcel. If they are made in different locations, they may arrive in separate parcels at no extra charge.
Tracking
When your order is dispatched, you receive an email with the carrier and tracking number.
Delivery address
Check your address carefully before paying. If you notice an error, email hola@pevita.eu as soon as possible with your order number. If the order has not yet been dispatched, we will correct it.
Delivery problems
If your order does not arrive within the stated time or arrives damaged, email hola@pevita.eu with your order number and we will help.